Privacy policy

Privacy Policy

Last updated: June 2026

This Privacy Policy explains how Blokes Hair collects, uses, stores, and protects your personal information when you visit our website, make a purchase, book an appointment, contact us, or use our services.

Blokes Hair respects your privacy and is committed to protecting your personal information in accordance with applicable South African privacy laws, including the Protection of Personal Information Act, 2013 (“POPIA”).

1. Who we are

Blokes Hair is a barber and grooming business located at:

Blokes Hair, 57 Main Road, Green Point, Cape Town, South Africa

Website: https://blokeshair.com

Email: info@blokeshair.com

2. Personal information we collect

We may collect personal information that you provide to us directly, as well as information collected automatically when you use our website. This may include:

Name and surname
Email address
Phone number
Billing and/or delivery address
Appointment or booking details
Order and purchase information
Payment-related information
Messages or enquiries sent through our contact form
Account information, if you create an account
Website usage information, such as browser type, device information, IP address, pages visited, and time spent on the website

We do not intentionally collect more personal information than is necessary for the purposes described in this Privacy Policy.

3. How we collect personal information

We may collect personal information when you:

Visit or browse our website
Create an account
Place an online order
Book an appointment
Contact us through our contact form, email, telephone, or social media
Subscribe to updates or marketing communications
Interact with our website cookies or analytics tools

4. How we use your personal information

We use your personal information for purposes including:

Processing and fulfilling online orders
Managing appointment bookings
Communicating with you about orders, bookings, or enquiries
Providing customer support
Processing payments
Delivering products or services
Improving our website, services, and customer experience
Sending marketing communications where permitted
Preventing fraud, misuse, or unauthorized activity
Meeting legal, tax, accounting, and regulatory obligations

5. Legal basis for processing

We process your personal information where:

You have given consent
Processing is necessary to provide products or services to you
Processing is necessary to perform a contract with you
Processing is required by law
Processing is necessary for our legitimate business interests
Processing is necessary to protect our rights, property, customers, staff, or the public

6. Online bookings

We may use third-party booking platforms, including SalonBridge, to manage online appointments.

When you use an online booking tool, you may be asked to provide personal information such as your name, phone number, email address, appointment time, selected service, and preferred barber.

Your use of the booking platform may also be subject to that provider’s own privacy policy and terms.

7. Online store and payments

Our online store is hosted by Shopify. Shopify provides the e-commerce platform that allows us to sell products and services online.

When you place an order through our website, Shopify and related payment providers may process your personal information and payment details securely.

We do not store full credit card details on our own systems.

Your use of Shopify checkout and payment services may be subject to Shopify’s own privacy policy and terms.

8. Sharing your personal information

We may share your personal information with trusted third parties where necessary to operate our business and provide services to you. These may include:

Shopify and payment processors
SalonBridge or other booking providers
Courier or delivery companies
IT, website, hosting, and analytics providers
Email and communication service providers
Professional advisers, such as accountants or legal advisers
Regulators, authorities, or law enforcement where required by law

We do not sell your personal information.

9. Cookies and website tracking

Our website may use cookies and similar technologies to enable website functionality, remember preferences, improve website performance, analyze website traffic and usage, and support marketing or advertising features where applicable.

You can adjust your browser settings to refuse or delete cookies. However, some parts of the website may not work properly if cookies are disabled.

10. Marketing communications

We may send you marketing communications if you have subscribed or opted in, previously purchased from us or enquired about our services, or we are otherwise permitted by law to do so.

You can opt out of marketing communications at any time by using the unsubscribe option, where available, or by contacting us at info@blokeshair.com.

11. International transfers

Some of our service providers, including Shopify and other technology providers, may process or store information outside South Africa.

Where your personal information is transferred internationally, we will take reasonable steps to ensure that it is protected in accordance with applicable privacy laws.

12. How long we keep your information

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. This may include retaining information for order and transaction records, tax and accounting purposes, customer service records, legal or regulatory compliance, resolving disputes, and enforcing agreements and policies.

13. Security of your personal information

We take reasonable technical and organizational measures to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

14. Your rights

Subject to applicable law, you may have the right to:

Ask what personal information we hold about you
Request access to your personal information
Request correction of inaccurate or outdated information
Request deletion of your personal information
Object to certain processing of your personal information
Withdraw consent where processing is based on consent
Opt out of marketing communications
Lodge a complaint with the Information Regulator of South Africa

To exercise your rights, please contact us at info@blokeshair.com.

15. Children’s privacy

Our website and services are not directed at children under the age of 18.

We do not knowingly collect personal information from children without appropriate consent from a parent or guardian where required by law.

16. Links to other websites

Our website may contain links to third-party websites, social media platforms, or service providers.

We are not responsible for the privacy practices, content, or security of third-party websites. Please review their privacy policies before providing personal information to them.

17. Updates to this Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on this page with the updated “Last updated” date. Continued use of our website or services after changes are posted means you accept the updated Privacy Policy.

18. Contact us

If you have any questions about this Privacy Policy or how we handle personal information, please contact us: